breakout session overview
Growing Up... The Information Technology Project
Management Office's Journey from Infancy to Maturity
Presentation Description
Learn process of maturing the information technology based Project
Management Organization (PMO) from infancy to adulthood. The IT PMO will at
maturity have a number of characteristics, which fall into 4 general buckets
of Strategy, Operations, People and Metrics. These characteristics
form the road map for developing a mature PMO.
Some of the key detailed characteristics include:
- A crisp and clear Project Management Methodology (PMM)
- Well defined governance model including roles and
responsibilities
- A strategy with established success criteria for current and
future activities
- An operational model (policies, procedures and standards) that
manages current state, allows for business optimization, and change
management
- Well defined communication plan that provides clarity for its
constituents
- Quality measures such as integrated capability maturity model,
quality improvement processes, six sigma, and defined performance
metrics
- Development plan / business plan for growth
- Commitment to an organization’s business goals
- Commitment to skills development of PMO resources
The practical experiences of the authors will be utilized to give
real-life examples and support the roadmap for building a mature PMO.
About the Presenter
Bruce Woerner, MS, PMP is an Information Technology Manager with 20
years experience. Bruce works for Allstate Insurance Company as an IT
Manager, supporting reinsurance applications. Prior Allstate experience
includes managing a Project Management Office and managing SAP integration
programs. Previous experience includes managing project deliverables at
Abbott Laboratories (Pharmaceutical), Accenture (Consulting), Cognizant
Technology Solutions (Consulting), ACNielsen (Market Research), Caterpillar
(Manufacturing), Allstate Insurance Company (Insurance), CCC Information
Services (Insurance), Sears (Retail), and Stepan (Chemical).
Bruce enjoys mentoring, speaking, and training others in project
management. He is involved in the Project Management Institute (PMI)
Chicagoland Chapter. Bruce has presented at the 2005 EMEA PMI Global
Congress in Scotland, 2006 Americas SAP Users Group (ASUG) conference in Orlando, 2006 NA PMI Global Congress in
Seattle, 2007 NA PMI Global Congress in
Atlanta, 2007 Latin America PMI Global Congress in
Cancun and local PMI meetings.
